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e-Devlet Uygulaması ile Hızlı ve Güvenli Kamu İşlemleri


What is e devlet and how to download it?




If you are living in Turkey or planning to visit the country, you might have heard of e devlet, which means "e state" in Turkish. But what is e devlet and how can you download it? In this article, we will explain what e devlet is, what benefits and features it offers, how to download and use the e devlet app, and how to access e devlet services online. We will also answer some of the most frequently asked questions about e devlet.


Introduction




Definition and purpose of e devlet




E devlet is a web-based system that allows citizens, businesses, and government agencies to access public services from a single point, in a fast and secure way. E devlet aims to provide high-quality, efficient, and transparent public services to the users, by using information and communication technologies. E devlet also enables information and document sharing among public institutions, as well as participation and feedback from the users.




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Benefits and features of e devlet




E devlet offers many benefits and features to its users, such as:


  • Speeding up information communication and service delivery



  • Reducing transaction time and cost



  • Providing 24/7 service availability



  • Increasing user satisfaction and trust



  • Enhancing accountability and democracy



E devlet also offers a variety of services to its users, such as:


  • Query services (e.g., tax debt inquiry, social security statement, court case inquiry)



  • Application services (e.g., passport application, driver's license renewal, address change)



  • Integrated services (e.g., combining services from different institutions)



  • Document production services (e.g., generating certificates, receipts, reports)



  • Payment services (e.g., paying taxes, fees, fines)



  • Information services (e.g., announcements, notifications, messages)



  • Subscription services (e.g., signing up for newsletters, alerts, reminders)



How to download e devlet app




Requirements and steps for downloading e devlet app




If you want to access e devlet services from your mobile device, you can download the e devlet app from Google Play or App Store. The app is free and compatible with Android, iPhone, iPad, and Huawei devices. To use the app, you need to have an e devlet password or a mobile signature. You can obtain your e devlet password in person by applying to PTT branches with your valid ID. For mobile signature subscription, you need to contact your mobile operator and complete the necessary procedure.


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The steps for downloading the e devlet app are as follows:


  • Go to Google Play or App Store on your mobile device.



  • Search for "e-Devlet Kapısı" or "e-Government Gateway" in the search bar.



  • Select the app with the official logo of the Presidency of the Republic of Turkey Digital Transformation Office.



  • Tap on "Install" or "Get" to download the app.



  • Open the app Enter your e devlet password or mobile signature to log in.



  • Enjoy the app and access the services you need.



How to use e devlet app




The e devlet app is easy and convenient to use. You can access the services you need by browsing through the categories or using the search function. You can also customize your app by adding your favorite services to your homepage, creating shortcuts, and changing the language and theme settings. You can also view your profile, notifications, messages, and history on the app. The app also allows you to share your documents and information with other users or institutions, as well as to rate and comment on the services.


How to access e devlet services online




Authentication methods and options for accessing e devlet services online




If you prefer to access e devlet services online from your computer, you can visit the official website of e devlet at https://www.turkiye.gov.tr/. To log in to the website, you need to have one of the following authentication methods:


  • E devlet password: You can obtain your e devlet password in person by applying to PTT branches with your valid ID.



  • Mobile signature: You can use your mobile signature to log in to the website, if you have subscribed to this service from your mobile operator.



  • Electronic signature: You can use your electronic signature to log in to the website, if you have obtained a qualified electronic certificate from an authorized institution.



  • Internet banking: You can use your internet banking credentials to log in to the website, if your bank is a partner of e devlet.



  • Turkish identity card: You can use your Turkish identity card with a chip and a PIN code to log in to the website, if you have a compatible card reader device.



Examples of e devlet services online




The website of e devlet offers a wide range of services online, from various public institutions and organizations. Some examples of e devlet services online are:


CategoryServiceInstitution


EducationSchool enrollmentMinistry of National Education


HealthFamily physician selectionMinistry of Health


Social securityPension calculationSocial Security Institution


TransportationTraffic ticket inquiry and paymentGeneral Directorate of Security


CitizenshipVoter information inquirySupreme Election Council


Culture and tourismMuseum card applicationMinistry of Culture and Tourism


Agriculture and environmentFarm support payments inquiryMinistry of Agriculture and Forestry


Economy and financeTax return submissionRevenue Administration


Justice and human rightsCriminal record inquiryMinistry of Justice


Labor and employmentUnemployment benefit inquiry and applicationTurkish Employment Agency


Housing and urbanizationHousing development administration projects inquiry and application Housing Development Administration


Conclusion




Summary of the main points




E devlet is a web-based system that allows users to access public services from a single point, in a fast and secure way. E devlet offers many benefits and features to its users, such as speed, efficiency, transparency, satisfaction, and participation. E devlet also offers a variety of services to its users, such as query, application, integrated, document production, payment, information, and subscription services. Users can access e devlet services from their mobile devices by downloading the e devlet app from Google Play or App Store. Users can also access e devlet services online from their computers by visiting the official website of e devlet at https://www.turkiye.gov.tr/. Users need to have one of the following authentication methods to log in to e devlet: e devlet password, mobile signature, electronic signature, internet banking, or Turkish identity card.


Call to action and recommendations




If you want to enjoy the convenience and benefits of e devlet, we recommend you to download the e devlet app or visit the e devlet website today. You will be amazed by the variety and quality of the services you can access with just a few clicks. You will also be able to save time and money, as well as contribute to the digital transformation of Turkey. Don't miss this opportunity and join the e devlet community now!


FAQs




What is the difference between e devlet and e government?




E government is a broader concept that refers to the use of information and communication technologies by government agencies to improve their performance and service delivery. E devlet is a specific example of e government in Turkey, which provides a single point of access to public services for users.


How can I get an e devlet password?




You can get an e devlet password by applying in person to any PTT branch with your valid ID. You will receive a sealed envelope with your password inside. You can change your password later on the e devlet website or app.


Is e devlet app safe and secure?




Yes, e devlet app is safe and secure. The app uses encryption and authentication methods to protect your data and transactions. The app also requires your consent before sharing your information with other users or institutions. You can also log out of the app or lock it with a PIN code for extra security.


What are some of the most popular e devlet services?




Some of the most popular e devlet services are:


  • Tax debt inquiry and payment



  • Social security statement and pension calculation



  • Passport application and renewal



  • Traffic ticket inquiry and payment



  • Voter information inquiry and update



  • Museum card application and renewal



  • Criminal record inquiry and clearance



  • Unemployment benefit inquiry and application



  • Housing development administration projects inquiry and application



  • Court case inquiry and follow-up



How can I contact e devlet support?




If you have any questions or problems regarding e devlet, you can contact e devlet support by:


  • Calling 160 (free of charge) from Turkey or +90 312 160 0000 from abroad.



  • Sending an email to destek@turkiye.gov.tr.



  • Filling out the contact form on https://www.turkiye.gov.tr/iletisim.



  • Visiting the nearest PTT branch or Digital Transformation Office.





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